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Services we offer
- Micro soldering and board repair
- Apple MacBook and iMac repair
- Desktop computer repair
- Laptop and tablet repair
- Virus, malware, and spyware removal
- Remote assistance
- Mobile phone data recovery
- Internet and network setup and troubleshooting
- Data recovery, transfer, and backup
- Cloud storage and data security
- Server maintenance
- Software installation and updates
- Hardware upgrades
- Firmware updates and modding
Get in touch
Hours of Operation Mon – Fri 7 AM-7 PM Please contact us or reserve in advance before your visit.
Mail your device to: SureCanDo Computers 133 Marsden Rd. West Ryde NSW 2114
Quick Links
Pickup & Dropoff Bookings Job Submission Form Wholesale Job Submission Form Customer Care Portal
Call 0403 913 526 and speak directly to our technician & get your laptop fixed today! At SureCanDo Computer Services, we offer computer repair services across all Australia regions for major brands including Acer, Apple, Alienware, ASUS, Chromebook, Dell, Dynabook, Gigabyte, HP, Huawei, Lenovo, LG, Metabox, Microsoft Surface, MSI, Samsung, Sony, Toshiba, Xiaomi, Razer. Contact us to schedule an appointment with a certified technician or visit us in store.
Get back up and running with SureCanDo Computer Services. Expert IT solutions for any issue, with fast and efficient repairs and top-notch communication.
Major Brands and Beyond: Our Comprehensive Servicing
Affordable local rates Flat-rate pricing
Same-day service Fast turn around
Quality repairs Satisfaction guaranteed
Genuine parts Quality components
90-day warranty on all repairs
Laptop repair specialists
Welcome to SureCanDo Computer Services – Laptop Repair Specialists! We are your go-to experts for laptop repair, upgrade, or replacement services. Our team has the knowledge and experience to repair all major brands, including Acer, ASUS, Lenovo, Dynabook, Toshiba, HP, Dell, Asus, MSI, and Google Chromebooks. We take pride in our work and are specialists in high-end models, such as AfterShock, MetaBox, Alienware, Razer, Microsoft Surface, Huawei, Xiaomi, LG, Samsung, ASUS ROG, ASUS TUF, Acer Predator, and the HP Omen family of laptops. Trust us to keep your laptop running like new! Our skilled technicians use the latest tools and technology to diagnose and repair problems quickly and efficiently. Whether you have a cracked screen, damaged keyboard, malfunctioning battery, or complex micro soldering and board-level electronic repairs, we can help. We only use high-quality parts to ensure that your device is repaired to the highest standard. Why choose us? We are committed to providing exceptional customer service and satisfaction. Our team is dedicated to delivering the best possible results for each and every customer. Contact us today to schedule your laptop repair, upgrade, or replacement service. We look forward to helping you get back to using your device with confidence. Thank you for considering our services!
Our team can expertly replace your broken laptop LCD screen with genuine or compatible high-quality screens in no time, no matter the brand or size of your device. We offer screen replacement services for all leading brands, including Apple, ASUS, HP, Dell, Lenovo, MSI, and more. Whether you’re dealing with flickering screens, lines on the screen, no backlight, low brightness issues, or unusually dark screens, we’ve got you covered. Contact us today to get your laptop screen fixed in a jiffy!
We offer expert fan replacement services, as well as the application of new thermal paste and thorough cleaning inside and out to ensure your laptop is running quietly and staying cool. Trust us to take great care in handling your device, and get back to enjoying your laptop’s peak performance. Contact us today to schedule your laptop fan replacement service!
Is your laptop battery not holding a charge like it used to? Are you experiencing sudden shutdowns when unplugging your charger or noticing your battery starting to expand? Don’t worry, our team can help! We offer reliable solutions for all your battery and charging problems. Our experts can help source a new battery and professionally install it for you, so you can get back to using your laptop without any interruptions. Contact us today for fast and effective laptop battery replacement services.
Is your laptop charging port or DC jack causing you problems? Don’t worry, our team has got you covered! We offer careful replacement and repair services for charging ports and DC jacks, and can even supply you with a new charger if needed. We have a range of original, genuine, and universal chargers available for all laptop models, so you can rest assured that we’ve got the right solution for you. Contact us today to get your laptop charging properly again!
Accidents happen, but that doesn’t mean your laptop has to suffer. If you’re dealing with liquid damage or sticky keys that are making it difficult to use your laptop, our team can help! We offer professional solutions for all your laptop keyboard issues, including careful keyboard replacement, fixing random key presses, and cleaning up any mess inside. We can also carry out motherboard repairs to ensure your laptop is running smoothly. Don’t let keyboard issues hold you back – contact us today for expert laptop repair services at a reasonable cost.
We offer a range of expert motherboard repair services, from fixing faulty components and shorted capacitors to re-programming chips and much more. No matter the issue, we can repair almost all kinds of motherboard-related problems, including BGA, SMD, and QFN components. Trust us to handle your device with care and get it running like new. Contact us today to schedule your motherboard repair service!
Looking to upgrade your computer’s performance? Our team has the solutions you need! We can increase your storage to a more substantial size without affecting your software, and install an SSD to significantly improve your system’s speed and performance. We can also tune-up your software and upgrade components to meet all your computing needs, ensuring your computer runs smoothly and efficiently. Whether you’re looking for more storage space or a faster, more reliable computer, we’ve got you covered. Contact us today to schedule your computer upgrade service!
Dealing with an insurance claim for your laptop or computer? Our team can help! We offer suitable quotations for insurance claims and can carry out 3rd party repairs that you can claim with your insurance provider. We understand the stress and frustration that comes with damaged or broken devices, which is why we’re dedicated to providing you with fast, reliable repair services to get you back up and running in no time. Trust us to handle your insurance claim with care and expertise – contact us today to learn more about our insurance repair services!
Dealing with broken hinges or other physical damage on your laptop or computer? Our team can help! We specialise in fixing and replacing broken hinges, as well as repairing any broken plastic bits on the bottom panel, missing keys, broken plastic around the USB ports, charging ports, corners, and bezels around the screen. With our expert repair services, you can trust that your device will be restored to its original condition in no time. Contact us today to schedule your physical damage repair service!
We offer professional solutions for common audio and video issues, including low microphone volume, malfunctioning camera, and faulty speakers. Whether you’re experiencing black screens, dropouts, or poor sound quality during video calls, we can diagnose and fix the issue for you. Contact us today to restore the full functionality of your computer’s audio and video components.
Software Solutions
Get professional software services for all your technical issues including error message resolutions, file conversion, login/account issues, password/security issues, partitioning/bit-locker issues and more! Contact us if you need help with any software conflicts, and we’ll find a solution for your specific problem.
Are you encountering software conflicts or frustrating error messages during tasks? Our expert team can help resolve any issues and get your system running smoothly. Contact us for assistance with your specific software needs.
Looking for help with complex partitioning needs or other formatting tasks? Our expert team can assist you with tasks such as setting up dual boot systems, managing hidden partitions, or cloning to different systems or media. Contact us for all your partitioning and file system needs.
Need help with installing or upgrading operating systems? We’ve got you covered! Our services include installation of Microsoft Windows, Mac OS X, and Linux, as well as upgrading older systems and converting them to virtual machines. We can also assist in setting up virtual machines on different systems.
Get in touch with us for all your software-related needs including automation, application installation, speed and reliability improvements, as well as turning your ideas into reality. Our team is ready to provide expert advice and assistance on any odd jobs you may have.
Looking for a reliable backup system for your files? Contact us and we’ll help you find the best local or cloud-based backup solution for your needs. We offer backup systems for all platforms and sizes, and can assist you with repairing or setting up a new backup system.
We have expertise in various systems beyond computer repair, such as Point of Sale, Security Camera DVR, NAS storage, and Firewall systems. Contact us with your requirements, and we’ll provide the necessary assistance to get you back on track.
Looking for password recovery solutions? Our team can assist you with resetting and recovering data on various operating systems including Windows, Mac OS, and Linux. Even if you have lost access to encrypted files, forgotten passwords, or have been affected by ransomware, we have the tools and expertise to help you regain access. For other devices like tablets and mobile phones, feel free to contact us with your problem and we’ll explore potential solutions.
Expert file format conversion and recovery services for all your data needs. From corrupted or virus-infected files to ransomware attacks, our team can help. Contact us today for assistance.
Mobile Phones and Tablets
All software and hardware-related issues can be resolved.
We offer LCD and glass touch screen replacement services for a variety of mobile phones and tablets, including Apple iPhones, iPads, iPods, Samsung Android devices, and many other brands such as Huawei, Xiaomi, Motorola, Sony Xperia, Nokia, Oppo, and more. Please contact us for pricing information and to schedule a repair within a specific time frame.
We provide repair, replacement, and cleaning services for all types of charging ports to ensure that your device charges correctly at the appropriate voltage and amperage.
If you’re experiencing trouble with your phone’s speakers or microphone, we can help. Our repair services can diagnose and fix any issues that are preventing clear communication during calls or recordings.
We offer battery replacement services for a wide range of mobile phones and tablets. If you’re experiencing battery issues, we can install a new battery or supply one for you. Contact us to discuss your device and we’ll provide you with more information on what can be done.
Note: It’s important to note that rooting or jailbreaking your device may void its warranty and can lead to security risks. We do not encourage or recommend this practice unless it’s necessary for a specific purpose. If you require rooting or jailbreaking services for your device, we can provide assistance. However, we strongly advise against this practice as it may void your device’s warranty and can expose it to security vulnerabilities. We only offer these services if it’s necessary for a specific purpose and after discussing the potential risks with you. Please contact us to discuss your specific requirements.
Bring in your device if you suspect it’s been compromised. We will check for any vulnerabilities and ensure its security status is not compromised. Our services include removing any malware, adware, mining software, and remote monitoring software that may be installed on your device without your knowledge.
Our data transfer and migration service can assist you with the seamless transition of all your personal data, such as contacts, photos, apps, and other settings, to your new device. Our skilled technicians can also help you transfer your data across different platforms, such as iOS to Android or vice versa, without any loss of information. Contact us for more information.
We can help resolve networking and reception issues by diagnosing and repairing hardware faults at the component level. We can also replace faulty antenna wires and apply software patches to address network problems.
Services for PCs, Towers, and All-in-One Computers
We offer branded computers from HP, Dell, Lenovo, ASUS, and can also custom build a computer to your specific needs. Additionally, we provide all repair and upgrade services for your computer.
At times, the power supply unit can fail, which is a common issue. We can offer power supplies that meet your system specifications, install and test them. We have parts readily available or with a quick turnaround time.
We offer a range of upgrade services for your computer including increasing storage capacity, improving storage speed, upgrading RAM, installing a new graphics card, and adding new connectivity features such as Bluetooth, WiFi, and other ports. Contact us for more information about upgrading your system.
At times, physical damage can lead to malfunctioning of touch screens or LCDs in all-in-one computers. We can assist you in sourcing high-quality touch panels and LCDs for top brands such as HP, Lenovo, Dell, and Asus.
We can replace damaged USB ports, audio jacks, or any other faulty ports on your device. Our board-level micro-soldering expertise ensures that the repair is done at the component level.
If your computer is overheating or making loud noises, we can diagnose the root cause and offer a range of solutions. From cleaning the fans and heat sinks to replacing thermal paste, we can help your system run cooler and quieter.
Looking for a computer that meets your specific needs? Look no further! Whether you need a high-performance workstation for trading, data processing, or running virtual machines, or a powerful GPU for architectural software or 3D rendering, we’ve got you covered. We can provide off-the-shelf solutions or build you a completely custom system to meet your specific requirements. And if you’re a gamer, we can create a custom gaming system that will take your gaming experience to the next level. Contact us today to discuss your needs and get a quote.
At our computer repair business, we offer motherboard repair services that include board-level repairs and replacement of most chip-level components. We can also supply and install motherboards to restore your device to its original working condition. Additionally, we can perform BIOS firmware updates to ensure optimal performance. Contact us to learn more about our motherboard repair services.
About us
Surecando Computer Services is a leading provider of electronic and computer-related services, serving businesses and retail customers locally and internationally. With over 15 years of experience in the industry, we have established a solid reputation for quality services and professionalism. At Surecando Computer Services, we pride ourselves on providing a comprehensive range of services, from micro soldering and board repair to Apple MacBook and iMac repair, desktop computer repair, laptop and tablet repair, virus, malware, and spyware removal, remote assistance, mobile phone data recovery, internet and network setup and troubleshooting, data recovery, transfer, and backup, cloud storage and data security, server maintenance, software installation and updates, hardware upgrades, firmware updates, and modding. We are committed to providing the highest level of service to our customers, whether they are a business or retail customer. Our team of expert technicians is trained to handle all major brands, ensuring that we can meet the diverse needs of our customers. Our location at 133 Marsden Rd. West Ryde, along with our phone number (02 8005 1005) and email address (info@surecando.com.au), makes it easy for our customers to get in touch with us. We also have over 170+ Google reviews from satisfied customers, which speaks to our commitment to excellence and customer satisfaction. Thank you for considering Surecando Computer Services for your electronic and computer-related needs. We look forward to serving you!
Privacy matters
At SureCanDo Computer Services, we understand the importance of your privacy and the confidentiality of your personal information. We want to assure our customers that we adhere to strict policies and procedures to protect your data. We do not access or use any personal data on your computer without your explicit consent. It is entirely optional for customers to provide their passwords, and we do not require it as a mandatory practice. Our priority is to provide top-notch computer services while respecting our customers’ privacy and keeping their personal information secure. You can trust us to handle your computer-related issues with the utmost professionalism and care. To ensure the protection of your privacy and personal data, we recommend creating a demo account for our use, which will not have admin rights. This will allow us to carry out necessary tests to ensure the successful completion of repairs while maintaining the security of your personal information.
FAQ – Frequently Asked Questions
How do I obtain a repair service?
To get started, reach out to us with detailed photos and problem descriptions of your device, or visit us in person for a consultation. We’ll provide a quote and give you instructions on how to proceed, such as pre-ordering parts. Some repairs can be done while you wait, and we’ll offer dates and booking information to service your device.
I have an unusual repair request...
Please do not hesitate to ask us any questions you may have. We have extensive experience repairing a wide range of unusual equipment, including swimming pool electronics pumps, turbo actuator controllers for cars, audio PA systems, air purifiers, and gaming headphones, among others.
What are the available payment options that you accept?
We provide various payment methods for our customers’ convenience. You may choose to pay in-store or onsite using our EFTPOS terminal, or utilise our online payment options such as PayPal or PayID, as well as Internet Banking Transfer. Additionally, we accept payments made in cash.
Is there any warranty if I have an issue about a service I received?
If you’re experiencing issues with your device after our repair service, don’t hesitate to contact us. We understand that sometimes parts fail or problems reoccur, and we’re here to help. Most of the new parts and components we use come with a manufacturer’s warranty of at least one year, and some devices come with even longer warranties. Our repair service and labor warranty is three months, unless otherwise stated on the final invoice. Even if your service is out of warranty, we encourage you to stay in touch with us as we can often find a solution depending on the situation.
What is the typical repair turnaround time?
At our computer repair business, we prioritise efficiency and timely service to provide you with the best possible experience. We operate on a first-come, first-served basis, and all work is completed in-house. In rare cases where a clean-room is required for data recovery, we may utilise external companies for certain tasks. We understand that time is of the essence, and we aim to provide same-day quotations and inspections when you bring in your device. After inspection, we’ll provide you with a detailed quotation and estimated time-frame for repair. If parts need to be ordered, we’ll give you an estimated delivery time. However, if the necessary parts are in stock, we can usually complete the repair quickly. If you require emergency same-day pickup, drop-off, and repair services, we offer premium options to expedite the process. Please let us know if you need this service, and we’ll do everything we can to accommodate your request.
What happens to my data in case of loss or damage during repair, and who is responsible?
It is essential to acknowledge that there is a potential for data loss during the computer repair process. We strongly advise you to create necessary backups of your data before entrusting your device to us. If data loss occurs, we cannot be held responsible if you have not made proper backups. Additionally, please note that we cannot be held liable for any data loss that may occur during transit. It is highly recommended that you backup important files or remove the storage medium from the computer before sending it for repairs. This way, you can minimize the risk of losing valuable data.
Are wholesale services available for third-party repair companies and corporate clients?
We offer wholesale services to third-party repair companies, corporate entities, and government industries. If you’re interested, please contact us to create a wholesale account. Once you’ve created an account, you’ll receive a link to access repair jobs and dedicated folders for your organisation. You’ll also receive your own custom pricing structure that suits your specific needs.
What is your location and what are the ways to get in touch with you?
If you are visiting in person, our garage workshop in a private residence is located at 133 Marsden Rd, West Ryde. To park your vehicle, please use the street or the nearest cross street, Rutledge St. If you’re approaching from Victoria Rd, the workshop will be on your right side, just before the traffic lights. If you’re arriving from Eastwood or Carlingford, it will be on your left immediately after the traffic lights. There are multiple online methods to contact us. E-mail: You have the option to submit your email queries either to info@surecando.com.au or by utilising the contact form available on this website. Skype, WeChat & WhatsApp options are also available.
Nestled in the heart of West Ryde, SureCanDo is conveniently positioned between the bustling cities of Parramatta and Sydney, extending our premier services seamlessly across Australia.
Our legacy in the industry, built over the years, stands as a testament to our commitment to quality and excellence. We’re not just another service provider; we’re among the elite in computer care.
Our extensive service offerings include but are not limited to:
- Comprehensive Laptop and PC Repairs
- Computer Battery Replacement
- Professional Computer Cleaning Services
- Cutting-edge Software Upgrades
- Efficient Virus Removal
- Reliable Data Recovery
We recognize the challenges computer malfunctions pose. With our expedient solutions, we endeavor to restore functionality to your systems promptly.
To elevate the client experience, we’ve introduced a convenient courier pickup and delivery service spanning major Australian cities like Sydney, Parramatta, Melbourne, Perth, and locales including Gold Coast, Newcastle, and Manly. Let us eliminate the commute; we’re bringing our expertise directly to your doorstep.
Our crew, a blend of computer aficionados with a zest for tech, is dedicated to enhancing customer experiences. Continually refining their skills and keeping abreast with technological advancements, they guarantee superior service standards.
Concerned about quality versus cost? With SureCanDo, high caliber doesn’t equate to high cost. Our competitive pricing, especially for pivotal services like laptop screen repairs, is designed to provide maximum value.
Specialising in all major brands, we’re equipped to undertake repairs for laptops, computers, and desktops. Nevertheless, our proficiency isn’t limited; Acer, ASUS, Razer, MetaBox, Dell, Microsoft Surface, Sony, Alienware, Lenovo, Dynabook, Toshiba, HP, MSI, and Google Chromebooks also fall within our ambit of expertise.
Seeking unparalleled computer assistance in your vicinity? SureCanDo Computer Services is your ultimate choice. Engage with us digitally or face-to-face; we have both on-site and remote solutions meticulously curated for your convenience.
If you’re located in or around Sydney, Parramatta, or Manly, make SureCanDo Computer Services your first port of call. Commitment, Quality, and Excellence – that’s our unwavering promise.
Call 0403 913 526 and speak directly to our technician & get your laptop fixed today! At SureCanDo Computer Services, we offer computer repair services across all Australia regions for major brands including Acer, Apple, Alienware, ASUS, Chromebook, Dell, Dynabook, Gigabyte, HP, Huawei, Lenovo, LG, Metabox, Microsoft Surface, MSI, Samsung, Sony, Toshiba, Xiaomi, Razer. Contact us to schedule an appointment with a certified technician or visit us in store.
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Decoding the Blue Screen of Death: A Comprehensive List of BSoD Codes by SureCanDo Computer Services
STOP: 0x0000000A – IRQL_NOT_LESS_OR_EQUALThis error typically signifies that a kernel-mode process or driver attempted to access a memory location without proper authorisation. This could be due to outdated or incompatible drivers, or faulty hardware such as RAM or a motherboard. STOP: 0x0000001E – KMODE_EXCEPTION_NOT_HANDLEDThis BSoD error indicates that a kernel-mode program generated an exception which…
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Motherboard Repair: Essential Tips and Techniques for Restoring Your Device
The motherboard is the backbone of any computer or laptop, housing the central processing unit (CPU), memory, and other vital components. It connects and communicates with all the other parts of the system, ensuring smooth operation. However, when a motherboard encounters issues or becomes damaged, the entire system can become nonfunctional. This article explores the…
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Data Recovery: Navigating the Complex World of Lost Data Retrieval
In today’s digital age, data is one of the most valuable assets for individuals and businesses alike. Losing critical data can be a frustrating and potentially devastating experience, whether it’s due to accidental deletion, hardware failure, or malicious attacks. Data recovery is the process of retrieving lost, inaccessible, or corrupted data from various storage devices.…