Alienware Laptop Repairs
Chatswood

  • Cracked or Damaged Laptop LCD Screens
  • Fan Issues and Overheating Problems
  • Battery and Charging Problems
  • Charging Issues and Faulty Chargers
  • Laptop Keyboard Issues
  • Expert Motherboard Repairs
  • Improve Speed and Upgrade Options
  • Physical and Screen Hinge Damage
  • Microphone, Camera, and Speaker Issues
  • Error Messages and Pop-up Windows
  • Virus, malware, and spyware removal
  • Firmware updates and modding
  • Insurance Repairs
  • Partitioning and File System Problems

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Call 0403 913 526 and speak directly to our technician & get your Alienware laptop fixed today! At SureCanDo Computer Services, we offer computer repair services across all Chatswood regions for major Alienware models including Alienware 13, Alienware 14, Alienware 15, Alienware 17, Alienware Area-51m, Alienware M11x, Alienware M14x, Alienware M15, Alienware M17, Alienware M18X, Alienware X14, Alienware X15, Alienware x16, Alienware x15 and newer Alienware models. Contact us to schedule an appointment with a certified technician or visit us in store.

Humza AamirHumza Aamir
08:05 07 Jun 24
Serak truly knows his stuff and gives the most sincere opinion. Highly recommend him for your laptop and other IT repairs.
Hosoo GreenHosoo Green
04:25 03 May 24
Fast and great service. Strongly recommend this guy. Thank you for the extra service
Jack LeverJack Lever
06:58 30 Apr 24
Serkan has fixed my laptop which I thought was beyond help. The power circuit had failed and it refused to turn on, the charger did nothing and I was fairly sure it was bricked but he's managed to bring it back to life. It took a while due to the individual chip not being available but once it arrived he fixed it promptly, tested it well and then returned it to me. The price was good for the service I received. The only downside I experienced was delays in shipping on the replacement parts which meant it took a while but for the price and quality of repairs I am more than happy. Thanks Serkan!
Eronwy EdwardsEronwy Edwards
07:41 23 Apr 24
Outstanding service from the first phone call, the arranged carrier service to and from Adelaide, and the work to repair liquid damage. The computer was back in transit just under 24 hours after it reached SureCanDo. Communication from Serkan was excellent. Much faster than I expected given the freight time. Absolutely recommended. Saved me thousands for a new machine.
G FG F
23:44 29 Mar 24
Excellent customer service.I like to support local small businesses and really glad I can across SureCanDo Computer Services.Reasonable pricing but taking the time to update me with the process of my repair and providing a follow up service when I encountered a problem.Highly recommended.
Dim ShadyDim Shady
04:44 22 Mar 24
It was a simple and easy transaction. I sent over my laptop and the serviceman fixed it fairly quickly.
Tom StapletonTom Stapleton
08:44 04 Mar 24
While my laptop was unfortunately ultimately damaged beyond repair, Serkan from SureCanDo displayed nothing less than the utmost politeness, knowledge, and professionalism.I was provided detailed updates on the investigation and repair process, which included long-form videos of the work undertaken on my device.At the end of this long and arduous process, Serkan was willing to return the device to me, while only asking for the initial inspection fee + applicable shipping costs in return.Alternatively, I was able to donate the laptop for parts, at no cost to me. I chose this option, but still elected to provide a payment for Serkan's excellent work.SureCanDo provides service that goes above and beyond, and I can't ask for anything more.
Scott GreatbatchScott Greatbatch
06:12 15 Feb 24
Fantastic service and support, fast turn around repair service, I can’t remember last time I actually had this kind of service and super quick response to any queries. I would use SureCanDo again, as they sure can do. Very impressed!!
Emma BEmma B
19:34 05 Feb 24
Our family has been going to Serkan for 10+ years for all our IT needs. Absolute trust
Alpesh KumarAlpesh Kumar
09:55 18 Jan 24
Serken has been an absolutely helpful in identifying hidden problems and comes up with solutions at a reasonable cost. His knowledge of anything computers should be appreciated. I know whom to go to for further issues in future.
Richard PiperRichard Piper
00:43 18 Jan 24
Yelena ZhitchenkoYelena Zhitchenko
09:42 17 Jan 24
Fantastic job done on my son's laptop twice. Variety of high quality services available, and a quick response time to any queries or questions. Highly recommend
Dezhao Chen (Carl)Dezhao Chen (Carl)
03:00 18 Dec 23
Help me clean thermal paste on my CPU pins and regrease my laptop. Good and quick service.
J LJ L
05:12 02 Dec 23
Fantastic repair shop. Called at 9am on a Saturday and had my laptop cleaned and repaired by 2pm. Very professional service and I'll definitely be back. Don't hesitate to use his services.
Mariam YousifMariam Yousif
22:32 28 Nov 23
Great place, the man was so kind and repaired the laptop very quickly and provided a fair and affordable pricing. Would definitely recommend this place for your next laptop repair
岳东辰岳东辰
08:55 24 Nov 23
david youngdavid young
21:35 15 Nov 23
What can i say about this man Serkan. A true genius. Generous beyond any normal human being . Talented across a wide range of electrical devices. I doubt there is anyone like him in Australia , if there is , i am yet to hear about them. He will persevere with a job where anyone else would throw the towel in . Thanks Serkan . Currimundi.
brent valentinebrent valentine
22:54 17 Oct 23
I received a nonworking Dell 3190. It needed a new screen and I was able to find help with one of your YouTube videos. It was very concise and easy to follow.Thanks for the assistance.
Marjorie BriscianiMarjorie Brisciani
22:19 17 Oct 23
Serkan fixed my computerised sewing machine . He researched and solved the problem despite an unwilling sewing company .Thank you Serkan !
stephen jensenstephen jensen
05:53 23 Sep 23
Sercan explained the whole process and costs involved. I was a bit apprehensive sending our laptop from WA to a company in NSW but ultimately my concerns were unwarranted as they provided a very professional service with regular feedback on the progress of our repair. Would not hesitate in using them again.
Cookie GamerCookie Gamer
00:08 13 Sep 23
Prompt and professional customer service.
James BesleyJames Besley
01:20 29 Aug 23
Awesome, thanks so much!
C HC H
03:04 16 Aug 23
Excellent fast and professional service
Jan RuardyJan Ruardy
04:11 10 Aug 23
Put simply, professional, highly competent and willing to tackle anything. (Equally, they will let you know if it's a waste of time and money if there's any doubt)This is where you go when you don't want to compromise on quality and most of all, want the best possible outcome.Some places have good reviews from an individuals own personal perspective and experience, but not a broad, overall general knowledge and understanding of a business. This is what my review offers and provides the reader and Inquirer.This business provides a unique balance of quality service and value for your money.
Chris RichardChris Richard
02:17 03 Aug 23
Incredible service. Speedy and effective repairs done on a fantastically tight turn around. He had my battery fully installed the morning after it arrived and also did some wonderful software updating.
YouzTubeYouzTube
09:20 01 Aug 23
Thanks for Serkan&Surecando ,I take my machine go to fix at 27/07and issue is very hard, but he only did it at 01/08.So fast.passion PRO man. Thank you 🙂
eavywoodeavywood
09:37 09 Jun 23
Peter ScottPeter Scott
04:26 24 May 23
Neil StarrettNeil Starrett
23:12 03 Apr 23
Brilliant service and knowledge. We have been using Serkan for all our computer needs for over 10 years. Excellent service and a really nice guy as well. Mad if you go anywhere else! AAAAA++++
Lucas KaneLucas Kane
01:26 29 Mar 23
I had a great experience here with Serkan, great customer service and quick turn around. Fixed the keyboard of my thinkpad laptop, was ready less than 1 day after I handed it in. Highly recommend.
Carl GaiCarl Gai
05:58 27 Mar 23
Serkan was incredible with helping me with my desktop computer issues. Well priced and timely.I definitely recommend him for any computers troubles.
Mat WardMat Ward
07:20 25 Mar 23
Serkan is fast, reliable, honest, careful, smart, reasonably priced and just an all-round great guy. My 2016 Acer V17 Nitro laptop is notoriously difficult to repair due to its design - there are plenty of horror videos of it breaking on the web. But Mr "Sure Can Do" Serkan has fitted new SSDs to it twice for me, no problem. He even cleaned it and fitted new drivers. I'm glad I found him.
Muhammad Sajjad AkbarMuhammad Sajjad Akbar
22:45 08 Mar 23
Serkan is very responsible and capable of identifying the laptop issues. His lab is in a great shape with all the equipment, he helped me to resolve some of the critical issues (thermal) within 24 hours. Highly recommended. His response time on phone/email is very good.
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Get back up and running with SureCanDo Computer Services. Expert IT solutions for any issue, with fast and efficient repairs and top-notch communication. Restore your system’s performance with SureCanDo Computer Services. Experience exceptional laptop repair services for all issues, delivering speedy and efficient repairs accompanied by top-tier communication.

Affordable local rates
Flat-rate pricing

Same-day service
Fast turn around

Quality repairs
Satisfaction guaranteed

Genuine parts
Quality components

90-day warranty
on all repairs

  • Alienware 13
  • Alienware 13 R2
  • Alienware 13 R3
  • Alienware 14
  • Alienware 15
  • Alienware 15 R2
  • Alienware 15 R3
  • Alienware 15 R4
  • Alienware 17
  • Alienware 17 R2
  • Alienware 17 R3
  • Alienware 17 R4
  • Alienware 17 R5
  • Alienware Area-51m
  • Alienware Area-51m R2
  • Alienware M11x
  • Alienware M11x-R2
  • Alienware M11x-R3
  • Alienware M14x
  • Alienware M15
  • Alienware M15 R2
  • Alienware M15 R3
  • Alienware M15 R4
  • Alienware M15 R5
  • Alienware M15 R6
  • Alienware M15 R7
  • Alienware M17
  • Alienware M17 R2
  • Alienware M17 R3
  • Alienware M17 R4
  • Alienware M17 R5
  • Alienware M18X
  • Alienware X14
  • Alienware X15 R1
  • Alienware X15 R2
  • Alienware x16
  • Alienware x17 R1
  • Alienware x17 R2
  • Alienware x15 R2

Our hardware services cover the following issues for all Alienware laptop computers:

  • Repair services for cracked or damaged laptop LCD screens
  • Resolving fan issues and overheating problems
  • Battery installation and replacement services
  • Solutions for charging problems and charger supply/testing
  • Repair or replacement of keyboards to fix related issues
  • Expert motherboard repair services
  • Increasing speed and upgrading RAM, SSD, and storage
  • Help with insurance repairs for damages
  • Repair services for physical damages
  • Repairing microphone, camera, and speaker issues
  • Repairing USB and Type-C ports
  • Troubleshooting and fixing issues related to blank screens on startup
  • Repairing distorted displays such as lines or other visual anomalies.
  • Liquid damage repairs
  • Faulty or burned integrated circuit restoration services

Our software services cover the following issues for all Alienware laptop computers:

  • Windows start-up and loading issues
  • Beeping sounds from the computer
  • Alienware error resolution for “Operating System Not Found”
  • Alienware error resolution for “Battery Not Detected” or “No Battery Detected”
  • Alienware error resolution for “”Fan Error”
  • Alienware error resolution for “CPU Fan Error”
  • Alienware error resolution for “CMOS checksum error”
  • Alienware error resolution for “Invalid System Disk” or “Non-System Disk or Disk Error”
  • Data recovery from failed Alienware laptops and data cloning/transfer to a new Alienware laptop
  • Driver issue resolution
  • Blue Screen of Death (BSOD) message resolution
  • Recovery from BIOS corruption
  • Fixing Windows Update failures
  • Password reset and removal
  • Virus, malware, and spyware removal services
  • Ransomware recovery services

Our team of certified technicians specialises in repairing all models and types of Alienware laptops, & desktops. We understand how crucial your device is to you, which is why we provide fast and efficient service to get you back to work in no time. Count on us to diagnose and fix any issues that may arise with your Alienware laptops, & desktops. Don’t let a faulty computer slow you down – trust one of the most reliable Alienware Alienware Laptop Repairs Chatswood

What Are the Typical Issues Found in Alienware Laptops?

  • Operating System Installation and Upgrades: SureCanDo Computer Services can install or upgrade the operating system on Alienware laptops, ensuring they are running the latest version.
  • Virus and Malware Removal: The technicians at SureCanDo Computer Services can scan and remove viruses, malware, and other malicious software from Alienware laptops, ensuring the system’s security and optimal performance.
  • Data Recovery: In case of data loss due to software issues, SureCanDo Computer Services can assist in recovering lost or deleted files from Alienware laptops.
  • Software Installation and Configuration: The technicians at SureCanDo Computer Services can install and configure various software programs according to the user’s requirements, such as productivity tools, antivirus software, multimedia applications, and more.
  • System Optimisation and Cleanup: SureCanDo Computer Services can optimise Alienware laptops by removing unnecessary files, cleaning up temporary data, and configuring system settings to enhance performance and speed.
  • Driver Updates: The technicians at SureCanDo Computer Services can update drivers for Alienware laptops to ensure compatibility with the latest hardware and software updates, improving stability and functionality.
  • Troubleshooting and Error Fixing: If users encounter software-related errors or issues, SureCanDo Computer Services can diagnose and resolve them, ensuring the smooth operation of Alienware laptops.
  • Network and Internet Connectivity Setup: SureCanDo Computer Services can assist in setting up and troubleshooting network connections, Wi-Fi configurations, and resolving internet connectivity problems on Alienware laptops.
  • Software Training and Support: SureCanDo Computer Services can provide training and support to users in understanding and effectively using software programs installed on their Alienware laptops.
  • System Backup and Restore: The technicians at SureCanDo Computer Services can help users create backups of their important data and restore the system in case of software-related failures or crashes on Alienware laptops.

Chatswood's Top LCD Screen Replacement Services for Alienware Laptops

Do you have a damaged Alienware laptop screen in Chatswood?

Look no further, as we offer Alienware laptop screen replacement and repair services. We understand that Alienware laptop screens can be fragile and prone to cracks and faults. That’s why we have a wide range of Alienware laptop LCD screens and replacement parts in stock, ready for use.

Our team of experts specialise in repairing Alienware laptops and notebooks, ensuring you are not alone in your laptop screen woes. Don’t let a cracked or shattered screen bring you down – let us help you get back to using your Alienware laptop with ease.

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Popular Alienware laptop models we have repaired for LCD screen issues and replacements include:

  • Alienware 13 Laptops LCD screen repair & touch screen glass repair
  • Alienware 14 Laptops LCD screen repair & touch screen glass repair
  • Alienware 15 Laptops LCD screen repair & touch screen glass repair
  • Alienware 17 Laptops LCD screen repair & touch screen glass repair
  • Alienware Area-51m Laptops LCD screen repair & touch screen glass repair
  • Alienware M11x Laptops LCD screen repair & touch screen glass repair
  • Alienware M14x Laptops LCD screen repair & touch screen glass repair
  • Alienware M15 Laptops LCD screen repair & touch screen glass repair
  • Alienware M17 Laptops LCD screen repair & touch screen glass repair
  • Alienware M18X Laptops LCD screen repair & touch screen glass repair
  • Alienware X14 Laptops LCD screen repair & touch screen glass repair
  • Alienware X15 Laptops LCD screen repair & touch screen glass repair
  • Alienware x16 Laptops LCD screen repair & touch screen glass repair

Chatswood's Expert Alienware Laptop Charging Port Repair Services

Are you in need of Alienware laptop charging port repair services in Chatswood?

If you’re experiencing issues with the charging port of your Alienware laptop in Chatswood, SureCanDo Computer Services can provide reliable and efficient repair solutions. Our team of skilled technicians has the expertise to diagnose and repair various charging port problems, ensuring that your device is functioning properly again.

We use high-quality replacement parts and offer a fast turnaround time, so you can get back to using your laptop as soon as possible. Trust SureCanDo Computer Services to provide you with top-notch Alienware laptop charging port repair services in Chatswood.

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We have repaired charging ports on all major Alienware laptop models:

  • Alienware 13 Laptops Charger port & DC Jack repair
  • Alienware 14 Laptops Charger port & DC Jack repair
  • Alienware 15 Laptops Charger port & DC Jack repair
  • Alienware 17 Laptops Charger port & DC Jack repair
  • Alienware Area-51m Laptops Charger port & DC Jack repair
  • Alienware M11x Laptops Charger port & DC Jack repair
  • Alienware M14x Laptops Charger port & DC Jack repair
  • Alienware M15 Laptops Charger port & DC Jack repair
  • Alienware M17 Laptops Charger port & DC Jack repair
  • Alienware M18X Laptops Charger port & DC Jack repair
  • Alienware X14 Laptops Charger port & DC Jack repair
  • Alienware X15 Laptops Charger port & DC Jack repair
  • Alienware x16 Laptops Charger port & DC Jack repair

Alienware Laptop Keyboard Replacement Services Available in Chatswood

Do you require a replacement for your Alienware laptop keyboard in Chatswood?

If you’re having trouble with your Alienware laptop keyboard, SureCanDo Computer Services Chatswood is here to help with high-quality keyboard replacement repairs. Our team of skilled technicians will diagnose the problem and provide you with a quick and cost-effective solution to get your keyboard back to working condition.

We use only genuine and reliable replacement parts to ensure the best results. With our prompt and reliable services, you can trust SureCanDo Computer Services Chatswood to deliver the best possible outcome for your Alienware laptop.

ALIENWARE-LAPTOP-PC-REPAIRS-SURECANDO-13

Our keyboard replacement services cover a wide range of Alienware laptop models.

  • Alienware 13 Laptops Keyboard replacement & keyboard repair
  • Alienware 14 Laptops Keyboard replacement & keyboard repair
  • Alienware 15 Laptops Keyboard replacement & keyboard repair
  • Alienware 17 Laptops Keyboard replacement & keyboard repair
  • Alienware Area-51m Laptops Keyboard replacement & keyboard repair
  • Alienware M11x Laptops Keyboard replacement & keyboard repair
  • Alienware M14x Laptops Keyboard replacement & keyboard repair
  • Alienware M15 Laptops Keyboard replacement & keyboard repair
  • Alienware M17 Laptops Keyboard replacement & keyboard repair
  • Alienware M18X Laptops Keyboard replacement & keyboard repair
  • Alienware X14 Laptops Keyboard replacement & keyboard repair
  • Alienware X15 Laptops Keyboard replacement & keyboard repair
  • Alienware x16 Laptops Keyboard replacement & keyboard repair

Chatswood's Top-Rated Liquid Damage Repair Services for Alienware Laptops

Looking for repair or diagnostic services for your liquid-damaged Alienware laptop in Chatswood?

If you have spilled liquid on your Alienware laptop and it is no longer functioning properly, don’t panic! SureCanDo Computer Services in Chatswood offers professional liquid damage repair services to restore your device back to its former condition. Our skilled technicians have extensive experience in dealing with liquid damage issues and use state-of-the-art tools and techniques to clean and repair your laptop’s components.

We offer affordable and reliable services with a quick turnaround time, so you can get back to using your device as soon as possible. Contact SureCanDo Computer Services today to learn more about our liquid damage repair services for Alienware laptops.

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We specialise in expert liquid damage repairs for all models of Alienware laptops.

  • Alienware 13 Laptops Liquid damaged repair & data recovery
  • Alienware 14 Laptops Liquid damaged repair & data recovery
  • Alienware 15 Laptops Liquid damaged repair & data recovery
  • Alienware 17 Laptops Liquid damaged repair & data recovery
  • Alienware Area-51m Laptops Liquid damaged repair & data recovery
  • Alienware M11x Laptops Liquid damaged repair & data recovery
  • Alienware M14x Laptops Liquid damaged repair & data recovery
  • Alienware M15 Laptops Liquid damaged repair & data recovery
  • Alienware M17 Laptops Liquid damaged repair & data recovery
  • Alienware M18X Laptops Liquid damaged repair & data recovery
  • Alienware X14 Laptops Liquid damaged repair & data recovery
  • Alienware X15 Laptops Liquid damaged repair & data recovery
  • Alienware x16 Laptops Liquid damaged repair & data recovery

Chatswood's Expert Alienware Laptop Battery Services: Supply, Installation & Testing

Power up your Alienware laptop in Chatswood with our top-notch battery replacement service!

If you’re facing charging issues with your Alienware laptop, it can be a frustrating experience, especially when you need to use your device on the go. At SureCanDo Computer Services in Chatswood, we offer comprehensive diagnostics to pinpoint the problem and provide efficient solutions, including battery replacements when necessary. We understand the importance of having a reliable device and strive to provide fast and affordable services to get you back up and running as soon as possible. Don’t let charging issues hold you back – contact SureCanDo today for top-quality Alienware laptop repairs.

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Comprehensive Alienware laptop charging issue services and genuine high-quality batteries available for all Alienware laptop models.

  • Alienware 13 Laptops Battery replacement & charging issues
  • Alienware 14 Laptops Battery replacement & charging issues
  • Alienware 15 Laptops Battery replacement & charging issues
  • Alienware 17 Laptops Battery replacement & charging issues
  • Alienware Area-51m Laptops Battery replacement & charging issues
  • Alienware M11x Laptops Battery replacement & charging issues
  • Alienware M14x Laptops Battery replacement & charging issues
  • Alienware M15 Laptops Battery replacement & charging issues
  • Alienware M17 Laptops Battery replacement & charging issues
  • Alienware M18X Laptops Battery replacement & charging issues
  • Alienware X14 Laptops Battery replacement & charging issues
  • Alienware X15 Laptops Battery replacement & charging issues
  • Alienware x16 Laptops Battery replacement & charging issues

Hinge Repair Services for Alienware Laptop LCD Screens in Chatswood

Get your Alienware laptop’s hinges fixed with SureCanDo Computer Services in Chatswood.

If you’re experiencing problems with your Alienware laptop’s hinges, SureCanDo Computer Services in Chatswood has you covered. Our expert technicians are skilled at diagnosing and repairing hinge issues, whether it’s a loose hinge causing the screen to wobble or a completely broken hinge preventing your laptop from closing properly. We use high-quality replacement parts and our repairs are backed by a guarantee of customer satisfaction. Don’t let hinge problems put a damper on your productivity – bring your laptop to SureCanDo Computer Services for reliable and efficient hinge repairs.

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We specialise in repairing all hinge-related issues for all Alienware laptop models.

  • Alienware 13 Laptops Hinge and LCD repair services
  • Alienware 14 Laptops Hinge and LCD repair services
  • Alienware 15 Laptops Hinge and LCD repair services
  • Alienware 17 Laptops Hinge and LCD repair services
  • Alienware Area-51m Laptops Hinge and LCD repair services
  • Alienware M11x Laptops Hinge and LCD repair services
  • Alienware M14x Laptops Hinge and LCD repair services
  • Alienware M15 Laptops Hinge and LCD repair services
  • Alienware M17 Laptops Hinge and LCD repair services
  • Alienware M18X Laptops Hinge and LCD repair services
  • Alienware X14 Laptops Hinge and LCD repair services
  • Alienware X15 Laptops Hinge and LCD repair services
  • Alienware x16 Laptops Hinge and LCD repair services

Chatswood's Expert Motherboard and Micro Soldering Services for Alienware Laptops

Get reliable motherboard, logic board, and board-level repair services for your Alienware laptop from SureCanDo Computer Services in Chatswood.

SureCanDo Computer Services in Chatswood is your go-to destination for reliable and efficient motherboard, logic board, and board-level repair services for Alienware laptops. Our team of highly skilled technicians has years of experience in diagnosing and fixing complex issues that can arise with these critical components. Whether it’s a malfunctioning power supply, a damaged component, or an unresponsive motherboard, we have the expertise and equipment necessary to get your Alienware laptop up and running again. Our repairs are backed by a guarantee of customer satisfaction, and we use only high-quality replacement parts to ensure that your laptop continues to function at its best. Trust SureCanDo Computer Services for all your Alienware laptop repair needs.

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We specialise in repairing all motherboard, logic board, and board level related issues for all Alienware laptop models.

  • Alienware 13 Laptops Motherboard repair & micro soldering services
  • Alienware 14 Laptops Motherboard repair & micro soldering services
  • Alienware 15 Laptops Motherboard repair & micro soldering services
  • Alienware 17 Laptops Motherboard repair & micro soldering services
  • Alienware Area-51m Laptops Motherboard repair & micro soldering services
  • Alienware M11x Laptops Motherboard repair & micro soldering services
  • Alienware M14x Laptops Motherboard repair & micro soldering services
  • Alienware M15 Laptops Motherboard repair & micro soldering services
  • Alienware M17 Laptops Motherboard repair & micro soldering services
  • Alienware M18X Laptops Motherboard repair & micro soldering services
  • Alienware X14 Laptops Motherboard repair & micro soldering services
  • Alienware X15 Laptops Motherboard repair & micro soldering services
  • Alienware x16 Laptops Motherboard repair & micro soldering services

Discover our Collection of Published Repair Videos for Alienware Laptops & Desktops

FAQ – Frequently Asked Questions

My Alienware laptop won't turn on, what can I do?

Start by checking your power supply – ensure the cord is connected properly and the outlet is working. If that doesn’t work, remove the battery, if possible, then reinsert it. If the issue persists, it might be a more complex hardware or software problem. At SureCanDo Computer Services, our experienced technicians can diagnose and repair your device promptly and effectively.

My Alienware computer is running slow, how can I fix it?

There can be various reasons for your computer running slow such as low hard drive space, running too many applications, or malware. To start, try freeing up some hard drive space and closing unused applications. If the problem continues, you may have malware. SureCanDo Computer Services provides a comprehensive system clean-up that can help speed up your computer.

The Alienware laptop screen of my laptop is cracked, can it be repaired?

Yes, cracked screens can be repaired. You could try to do it yourself, but it requires quite a bit of technical skill. We at SureCanDo Computer Services have skilled technicians who can perform this delicate task with ease, ensuring your laptop is back to its best.

Why is my Alienware computer overheating?

Overheating could be due to dust buildup, faulty fans, or a software issue. You can clean the dust from your computer’s vents with compressed air. If it continues, your cooling system may be faulty or there may be a software issue. SureCanDo Computer Services can provide a thorough cleaning and inspection to find the root of the problem.

How often should I service my Alienware laptop?

We recommend servicing your laptop at least once a year to keep it running optimally. Regular servicing can help prevent larger issues down the road. SureCanDo Computer Services offers comprehensive servicing packages tailored to your needs.

My Alienware laptop's battery life is very short, what could be the problem?

Over time, laptop batteries degrade and hold less charge. Try adjusting your power settings or closing unnecessary applications. If the problem persists, the battery may need to be replaced. SureCanDo Computer Services can quickly and affordably replace your laptop’s battery.

I spilled liquid on my Alienware laptop, can it be saved?

Immediately turn off your laptop, unplug it, and if possible, remove the battery. Let it dry completely before attempting to turn it on again. However, liquid damage can be serious and may require professional help. SureCanDo Computer Services specialises in liquid damage repair and can help restore your device.

My Alienware computer doesn't recognise the USB device, what can I do?

Firstly, try unplugging and reinserting the USB device. If it’s still not recognized, try it on another port or computer to ensure the USB device itself isn’t faulty. If the issue continues, there may be a problem with your computer’s USB port. SureCanDo Computer Services can diagnose and fix this issue for you.

How can I prevent my Alienware computer from getting viruses?

Install a good antivirus program and keep your operating system and applications up to date. Avoid clicking on suspicious links or downloading unknown files. If you suspect your computer is infected, SureCanDo Computer Services offers a comprehensive virus removal service.

My Alienware laptop's Wi-Fi keeps disconnecting, what should I do?

Try restarting your laptop and router. If the issue persists, check if other devices are having the same problem to rule out an issue with your router. You can also try to update your Wi-Fi drivers. If you’re still having trouble, it could be an issue with your laptop’s Wi-Fi card. SureCanDo Computer Services has expertise in diagnosing and fixing network connectivity issues, ensuring you’re back online in no time.

I have an unusual repair request...

Please do not hesitate to ask us any questions you may have. We have extensive experience repairing a wide range of unusual equipment, including swimming pool electronics pumps, turbo actuator controllers for cars, audio PA systems, air purifiers, and gaming headphones, among others.

What are the available payment options that you accept?

We provide various payment methods for our customers’ convenience. You may choose to pay in-store or onsite using our EFTPOS terminal, or utilise our online payment options such as PayPal or PayID, as well as Internet Banking Transfer. Additionally, we accept payments made in cash.

Is there any warranty if I have an issue about a service I received?

If you’re experiencing issues with your device after our repair service, don’t hesitate to contact us. We understand that sometimes parts fail or problems reoccur, and we’re here to help. Most of the new parts and components we use come with a manufacturer’s warranty of at least one year, and some devices come with even longer warranties. Our repair service and labor warranty is three months, unless otherwise stated on the final invoice. Even if your service is out of warranty, we encourage you to stay in touch with us as we can often find a solution depending on the situation.

What is the typical repair turnaround time?

At our computer repair business, we prioritise efficiency and timely service to provide you with the best possible experience. We operate on a first-come, first-served basis, and all work is completed in-house. In rare cases where a clean-room is required for data recovery, we may utilise external companies for certain tasks.

We understand that time is of the essence, and we aim to provide same-day quotations and inspections when you bring in your device. After inspection, we’ll provide you with a detailed quotation and estimated time-frame for repair. If parts need to be ordered, we’ll give you an estimated delivery time. However, if the necessary parts are in stock, we can usually complete the repair quickly.

If you require emergency same-day pickup, drop-off, and repair services, we offer premium options to expedite the process. Please let us know if you need this service, and we’ll do everything we can to accommodate your request.

What happens to my data in case of loss or damage during repair, and who is responsible?

It is essential to acknowledge that there is a potential for data loss during the computer repair process. We strongly advise you to create necessary backups of your data before entrusting your device to us. If data loss occurs, we cannot be held responsible if you have not made proper backups.

Additionally, please note that we cannot be held liable for any data loss that may occur during transit. It is highly recommended that you backup important files or remove the storage medium from the computer before sending it for repairs. This way, you can minimize the risk of losing valuable data.

Are wholesale services available for third-party repair companies and corporate clients?

We offer wholesale services to third-party repair companies, corporate entities, and government industries. If you’re interested, please contact us to create a wholesale account. Once you’ve created an account, you’ll receive a link to access repair jobs and dedicated folders for your organisation. You’ll also receive your own custom pricing structure that suits your specific needs.

What is your location and what are the ways to get in touch with you?

If you are visiting in person, our garage workshop in a private residence is located at 133 Marsden Rd, West Ryde. To park your vehicle, please use the street or the nearest cross street, Rutledge St. If you’re approaching from Victoria Rd, the workshop will be on your right side, just before the traffic lights. If you’re arriving from Eastwood or Carlingford, it will be on your left immediately after the traffic lights.

There are multiple online methods to contact us.

E-mail: You have the option to submit your email queries either to info@surecando.com.au or by utilising the contact form available on this website.

Skype, WeChat & WhatsApp options are also available.

Are wholesale services available for third-party repair companies and corporate clients?

We offer wholesale services to third-party repair companies, corporate entities, and government industries. If you’re interested, please contact us to create a wholesale account. Once you’ve created an account, you’ll receive a link to access repair jobs and dedicated folders for your organisation. You’ll also receive your own custom pricing structure that suits your specific needs.

Alienware

Alienware is a renowned brand in the gaming industry known for its high-performance gaming computers, laptops, and accessories. Founded in 1996, Alienware quickly gained popularity among gaming enthusiasts for its cutting-edge technology, innovative designs, and powerful hardware.

Alienware was founded by Nelson Gonzalez and Alex Aguila in Miami, Florida. The company’s mission was to create gaming PCs that would provide an immersive gaming experience. In its early years, Alienware focused on custom-built gaming desktops, targeting the niche market of gamers who demanded top-tier performance and unique aesthetics.

In 2006, Alienware was acquired by Dell Inc., one of the world’s leading computer manufacturers. This acquisition allowed Alienware to expand its reach and resources while maintaining its brand identity and commitment to gaming excellence.

Products: Alienware offers a wide range of gaming products designed to meet the needs of both casual and professional gamers:

  • Gaming Desktops: Alienware’s desktop lineup includes the popular Aurora and Area-51 series, known for their powerful processors, high-end graphics cards, and customizable features.
  • Gaming Laptops: Alienware’s laptop range includes the m15 and m17 series, offering portability without compromising on performance. The latest addition is the X-Series, featuring thin and lightweight gaming laptops.
  • Gaming Accessories: Alienware also offers a range of gaming accessories such as monitors, keyboards, mice, and headsets, designed to enhance the gaming experience.

Innovation and Design: Alienware has consistently pushed the boundaries of gaming technology. The brand is known for its futuristic and visually striking designs that incorporate unique lighting effects and premium materials. Alienware has also been at the forefront of technological advancements, including the integration of VR (Virtual Reality) capabilities and the adoption of cutting-edge processors and graphics cards.

Community and Support: Alienware fosters a vibrant gaming community and provides support to its customers. The Alienware Arena, an online platform, offers forums, events, and resources for gamers to connect and share their experiences. Additionally, Alienware provides dedicated customer support to assist users with any inquiries or technical issues.

With a rich history of innovation and a commitment to delivering exceptional gaming experiences, Alienware has established itself as a leading brand in the gaming industry. Through its powerful hardware, striking designs, and dedicated community, Alienware continues to shape the future of gaming technology.

Get Your Alienware Laptop Running Like New with the Best Repair Company in Chatswood

Welcome to Chatswood, a bustling metropolis where technology thrives and innovation reigns supreme. In this fast-paced city, SureCanDo Computer Services is your trusted partner for all your computer repair needs. Serving the entire Chatswood area, SureCanDo offers a comprehensive range of services tailored to meet your requirements. Our team of skilled technicians is equipped to tackle any computer issue, from hardware malfunctions to software glitches, ensuring a seamless and efficient solution to keep your devices up and running smoothly. Don’t let technical troubles slow you down; choose SureCanDo Computer Services and experience exceptional support that Chatswood residents rely on.

At SureCanDo Computer Services, we understand the frustration of dealing with a malfunctioning laptop. That’s why our certified technicians are dedicated to providing fast, efficient, and affordable repairs to keep your device running smoothly. Whether it’s a software issue or hardware malfunction, we have the expertise to diagnose and fix the problem quickly.

Our commitment to providing exceptional service sets us apart as the best Alienware laptop repair company in Chatswood. Don’t let a faulty laptop slow you down – trust us to get it back up and running like new. Contact us today to schedule your repair appointment and experience the best service in town.

Alienware Laptop, & Desktop Repair Services in Chatswood

Welcome to SureCanDo Computer Services! Your one-stop-shop for all your Alienware Laptop, Desktop & Workstation needs. Our expert team uses top-of-the-line equipment and software tools to troubleshoot and resolve any issues you may be facing. We have a vast network of suppliers, partners, and resources at our disposal, all of which we leverage to provide you with the best possible solutions.

Our West Ryde office in Sydney, NSW provides business-to-business repair and support services for Alienware products to more than 30 repair centers across the country. We have a vast inventory of surface-mounted device components numbering in the thousands. Despite being located in West Ryde, which is 15 kilometers north-west of the Sydney central business district and part of the Northern Sydney region in the City of Ryde local government area, we cater to global customers. We receive Alienware computer repairs from customers all over the world, including the US, UK, Germany, Italy, Japan, Israel, India, Argentina and other countries. In case you are unable to visit our office, you can send your Alienware computer via mail.

All of our work is performed in-house and we always maintain high-quality services to guarantee customer satisfaction. We stock many major components, and we have access to thousands of parts and components on demand. This means that we can get your device up and running quickly and efficiently, without having to wait for parts to arrive. We pride ourselves on our communication skills and will keep you informed throughout the entire service process. You can rest assured that you are in good hands with SureCanDo Computer Services.

Request a quote for Alienware Service in Chatswood

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SureCanDo Computer Services is the one-stop shop for all your computer repair and servicing needs! With years of experience in the industry, we have established ourselves as one of the best computer repair service providers in the area.

At SureCanDo Computer Services, we offer a wide range of services to cater to all your computer-related needs. Our team of highly skilled and experienced computer technicians is well-equipped to handle all types of computer repair and service jobs, including laptop repair, PC repair, computer battery replacement, computer cleaning service, and much more.

Our computer repair services cover everything from basic hardware repairs to software upgrades, virus removal, and data recovery. We understand that computer downtime can be frustrating and stressful, which is why we strive to provide efficient and reliable services to ensure that your computer is up and running in no time.

We also offer free courier pickup and drop-off services for customers all around Chatswood. Whether you’re located in Chatswood, Parramatta, Melbourne, Perth, Brisbane, Hobart, Darwin, Adelaide, Canberra, Gold Coast, Newcastle, Sunshine Coast, Central Coast, or Manly, our team can collect your broken laptop or computer, repair it, and deliver it back to you in a timely manner. This means you don’t have to worry about the hassle of travelling to our repair shop.

At SureCanDo Computer Services, we take pride in our team of computer geeks who are passionate about their work and are always willing to go the extra mile to ensure customer satisfaction. Our technicians are highly trained and experienced, and they keep up with the latest technology and industry trends to provide the best computer repair services in the area.

We understand that the cost of laptop screen repair can be a concern for many customers. At SureCanDo Computer Services, we offer affordable prices for all our repair services, including laptop screen repair. We believe that quality repair services should not come at a high cost, which is why we offer cost-effective solutions for all our customers.

Whether you need Alienware computer repair, Alienware laptop repair, or Alienware desktop computer repair, our team of experts can handle it all. We use only the highest-quality parts and equipment to ensure that your computer is repaired to the highest standards. We also specialise in all major brands, including HP, Gigabyte, MSI, Lenovo, Dynabook, Toshiba, Microsoft Surface, Alienware, ASUS, MSI, and Google Chromebooks.

If you’re looking for computer support near you, SureCanDo Computer Services is the perfect choice. Our team is always available to provide computer help, whether it’s over the phone or in person. We offer both on-site and off-site services, depending on your requirements.

So, if you’re in need of computer repair services in Chatswood, Parramatta, Manly, or anywhere else in the region, contact SureCanDo Computer Services today. We guarantee the best computer repair services in the area, and we’re always here to help.

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Alienware Service Centres in Chatswood Service Support

Alienware is a techno electronic company that produces laptops, monitors, tablets and accessories. The service provider has established service centres across the Chatswood in order to deliver after-sales services, repair and parts replacement amenities. The main service support facilities are provided under below headings:

  • Technical Support Service: The technical support service is provided to troubleshoot problems with Alienware hardware, software and operation system. The technical assistance can be availed through below mentioned contacts.
    1. Basic Support: 1300-655-533 Monday–Friday 8 a.m.–8 p.m. (AEST)
    2. Premium Support & Premium Support Plus: 1800-677-958
    3. ProSupport & ProSupport Plus: 1300-662-370

Chatswood is a major business and residential district in the Lower North Shore of Sydney, located 10 kilometers north of the Sydney CBD. It’s a key commercial hub with two major shopping centers, numerous corporate headquarters, and a vibrant dining scene with a strong Asian influence. Chatswood also boasts a rich cultural life, with facilities like The Concourse hosting concerts, exhibitions, and theater performances. With excellent transport links and a mix of residential and commercial properties, Chatswood is a bustling, diverse suburb catering to professionals, families, and shoppers.